4 Jobs in Pasadena, CA
Air Tech HVAC, Inc. is Hiring a Customer Service Representative Near Pasadena, CA
- Full benefits including health plan and 401k with employer matching
- Paid holidays / paid time off
- Your birthday is a paid day off
- Incentives and spiffs for extra pay
- Ongoing training and development programs
- Answer incoming calls from customers related to service, billing, and other departments.
- Understanding how to effectively schedule technicians based on their skill set and customer needs.
- Make warm outbound calls to schedule, confirm, and survey upcoming or completed appointments.
- Manage customer concerns with the objective of maintaining a positive customer relationship.
- Achieve productivity standards and goals set by the company while maintaining high quality calls and following expected call flows and scripts.
- 3-5 years of Call Center experience; HVAC experience is a plus.
- Ability to manage multiple priorities within a fast-paced environment.
- Strong judgment skills to make sound business decisions.
- Solid computer skills. Experience with Service Titan is a plus.
- Highly detailed and organized.
- Geographical knowledge of service area or map reading skills.
Job Summary
Full Time
$38k-48k (estimate)
06/28/2023
06/30/2024
teamairtech.com
<25
The job skills required for Customer Service Representative include Call Center, CSR, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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